Tag Archives: professional services
0 COMMENTS | Posted in Accounting, Business Development, Client satisfaction, Differentiation, marketing, Social Media
Hinge Marketing recently reached out to us on Twitter, and I’ve enjoyed getting to know them in the last few weeks. I was interested in the research they had done with professional service firms, so agreed to have them guest post on the BBR Marketing …. more >
1 COMMENTS | Posted in Business Development, Communication, Differentiation, marketing
With apologies to Oscar Wilde…
Those of you that know me well have probably heard this before. But it doesn’t hurt to say it again.
Here’s the thing…historically, professional services firms have grown—some quite well—through referrals and word of mouth. If your trusted colleague said that …. more >
0 COMMENTS | Posted in marketing
I’m excited to share that I was recently the featured entrepreneur interview on Business Info Guide: Inspired Resources for Entrepreneurs. It’s a pretty good interview, if I do say so myself. Thanks to Stephanie Chandler for including me on the site!
Click here to read the …. more >
0 COMMENTS | Posted in Uncategorized
Most professional service firms make every effort possible to acquire and maintain healthy client relationships. Are you giving the same sort of attention to your staff so they will be your ambassadors instead of detractors? Do you really know what your employees are saying about …. more >
0 COMMENTS | Posted in Client satisfaction, client service
Originally published in WebCPA (http://bit.ly/13bsRE)
Do you really know what your clients think of your firm, staff and services? Would they consider putting their work up for review? Are you meeting all their needs?
Keeping …. more >
1 COMMENTS | Posted in Differentiation
I’m a pretty good cook. Not Ina Garten-good, but I can put together a tasty meal that everyone enjoys. I know how to combine ingredients well, but am rather haphazard at measuring. Even when I’m cooking from a recipe, I …. more >
