Tag Archives: client service
0 COMMENTS | Posted in Client satisfaction, client service, Communication, marketing
by Kelly Lucas, marketing and social media manager
It was the first day of my freshman year of high school. As I sat in my homeroom seat waiting for the bell to ring, a kid walked in and sat down next to me. He was new …. more >
0 COMMENTS | Posted in News
Complimentary webinar on January 24th from Engineered Tax Circle, a Specialty Tax and Green Energy Incentives Resources Group
PRESS RELEASE – JANUARY 2013 – Professional education and networking group, Engineered Tax Circle (ETC), is offering a complimentary webinar on Thursday, January 24th, 2013. The webinar, Improve …. more >
7 COMMENTS | Posted in client service, Communication, marketing, Social Media
by Kelly Googe Lucas, marketing and social media manager
Recently, Bonnie and I travelled to New York and Connecticut for some business meetings. We visited the High Line in Manhattan (very pretty) and met with a client at the Standard Biergarten (very cool). …. more >
3 COMMENTS | Posted in Client satisfaction, client service, Communication, marketing, Social Media
by Kelly Lucas, marketing and social media manager
I opened up my Facebook account this morning to find a great many of my friends and family kvetching about the new layout. At first I got a good giggle out of it. I mean, aren’t we used …. more >
4 COMMENTS | Posted in Client satisfaction, client service, Communication, marketing, Social Media
by Kelly Googe Lucas, marketing and social media manager
I think it’s safe to say no one really likes to receive negative feedback on a service their firm provides. You put a lot of time and effort into creating and delivering services as perfectly as you …. more >
0 COMMENTS | Posted in Client satisfaction, client service
Originally published in WebCPA (http://bit.ly/13bsRE)
Do you really know what your clients think of your firm, staff and services? Would they consider putting their work up for review? Are you meeting all their needs?
Keeping …. more >