Tag Archives: client service
3 COMMENTS | Posted in Client satisfaction, client service, Communication, marketing, Social Media
by Kelly Lucas, marketing and social media manager
I opened up my Facebook account this morning to find a great many of my friends and family kvetching about the new layout. At first I got a good giggle out of it. I mean, aren’t we used …. more >
0 COMMENTS | Posted in Client satisfaction, client service, Communication, marketing, Social Media
by Kelly Googe Lucas, marketing and social media manager
I think it’s safe to say no one really likes to receive negative feedback on a service their firm provides. You put a lot of time and effort into creating and delivering services as perfectly as you …. more >
0 COMMENTS | Posted in Client satisfaction, client service
Originally published in WebCPA (http://bit.ly/13bsRE)
Do you really know what your clients think of your firm, staff and services? Would they consider putting their work up for review? Are you meeting all their needs?
Keeping …. more >
0 COMMENTS | Posted in Differentiation
Originally published as guest blog on High Velocity Blog (http://bit.ly/6D9nYr)
Whether you are an entrepreneur or work for someone else, it’s vitally important that you conduct your business in such a way that you stand out …. more >
2 COMMENTS | Posted in client service
Got your attention? This past Sunday, I got a massage. I haven’t been splurging on this type of thing much lately, but I got a crazy deal and decided to take advantage of it. I showed up and the massage therapist asked me about any …. more >
